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Why being a generalist is better for your business. “Specialization is for Insects.”

“A human being should be able to change a diaper, plan an invasion, butcher a hog, conn a ship, design a building, write a sonnet, balance accounts, build a wall, set a bone, comfort the dying, take orders, give orders, cooperate, act alone, solve equations, analyze a new problem, pitch manure, program a computer, cook a tasty meal, fight efficiently, die gallantly. Specialization is for insects.” – Robert Heinlein

As a teenager, I stumbled across the above quote by Robert Heinlein.  Born into a family that taught me I would never be “enough’, I pledged to myself that I would become my own version of the quote. After all, as the oldest of 9 children, I could already change a diaper, cook a tasty meal (for 11), balance accounts, solve equations, pitch manure (we grew up on a farm), analyze a new problem, give and take orders, and fight efficiently. Consequently, I have lived my life with a hungry mind acquiring skills wherever I could. Today, I am proud to declare myself a generalist.

From Regret to Celebration

It wasn’t always this way. Though my diverse skills have served me well as a serial entrepreneur, until recently, I continued to feel as if I should have specialized.  However, being a generalist definitely has its perks. It is easier for a generalist to integrate information, practices, and ideas across fields.  David Epstein, author of Range: Why Generalists Triumph in a Specialized World, writes, “Our greatest strength is the exact opposite of narrow specialization. It is the ability to integrate broadly.”

Being a Generalist in Business:
  • allows you to have a basic knowledge of the different parts of your business – including bookkeeping, sales, marketing, administrative work, hiring and firing, managing people and more depending on the kind of business you have. You will likely have the basic skills you need.
  • means that you can ‘cross-pollinate’ ideas from one industry or field to yours. Generalists are easily bored after mastering the present learning curve. They seek new areas to explore. The end result is a wide array of experience and knowledge of different fields.
  • allows you to have the knowledge to know if the ‘expert’ you hired is doing what you hired him or her to do. It can prevent you from becoming ripped off by a specialist contractor.
  • means you are more likely to be a better problem solver. As a generalist, with cross domain experience,  you may be an analogical thinker which makes you see more creative solutions. An analogical thinker is one who draws analogies by recognizing the similarity in multiple domains or scenarios that may have little in common on the surface. Quoting Epstein again, “It is a powerful tool for solving wicked problems.”
Conclusion

Generalists have several advantages over specialists. A generalist business owner will have a wider perspective and a more holistic view of the business. Having basic skills, knowledge, and experience makes starting a business easier. Cross-pollination of ideas and analogical thinking is likely to lead to more impactful problem solving. And, if you need to, you can always hire a specialist!